Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by DocuNexus ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services. These Terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

DocuNexus provides document-related services including but not limited to:

• Document verification and authentication
• Professional translation services
• Notarization and apostille services
• Document template preparation
• Document formatting and standardization

We reserve the right to modify or discontinue any service at any time without prior notice.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information as required for the services
• Ensure all documents submitted are legitimate and legally obtained
• Not submit any fraudulent, illegal, or harmful content
• Comply with all applicable laws and regulations
• Be responsible for maintaining the confidentiality of your account information

4. Fees and Payments

Our services are subject to fees as displayed on our website or communicated to you. You agree to:

• Pay all fees associated with services you request
• Provide accurate payment information
• Authorize us to charge your chosen payment method

All fees are in Singapore Dollars (SGD) and are non-refundable unless otherwise stated. We reserve the right to change our fees at any time by posting new prices on our website.

5. Turnaround Times

Estimated turnaround times are provided for guidance only. While we make every effort to complete services within the estimated timeframes, we cannot guarantee these timeframes and are not liable for any delays caused by:

• Incomplete or inaccurate information provided by you
• Delays by third-party services (e.g., government agencies, couriers)
• Force majeure events
• Technical issues beyond our control

6. Intellectual Property

All content included on our website and provided through our services, including text, graphics, logos, and software, is our property or the property of our licensors and is protected by copyright and other laws. You may not:

• Reproduce, distribute, or create derivative works without our permission
• Use our templates or documents for commercial purposes beyond personal use
• Remove or alter any copyright or proprietary notices

7. Limitation of Liability

To the maximum extent permitted by law, DocuNexus shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Errors or omissions in the services provided
• Decisions made based on information we provide

Our total liability for any claim related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless DocuNexus and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content or documents you submit

9. Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

12. Disclaimer

DocuNexus provides document preparation and related services. We are not a law firm and do not provide legal advice. Our services are not a substitute for the advice of an attorney. We make no representations or warranties about the accuracy or suitability of any document for your specific needs.

13. Contact Information

If you have any questions about these Terms, please contact us:

• By email: legal@pofihu-zacuja.sbs
• By mail: 101A Upper Cross Street #05-15, People's Park Centre, Singapore 058357
• By phone: +65 021578978